We warantee and represent that the goods are as described in all of our listings.

We reserve the right to refuse any order for whatever reason. We also reserve the right to cancel any purchase (an order already accepted by us) in (amongst others) the following situations, without being liable for any damage or costs:

* the product is not available / in stock (any payments will be refunded);
* your billing information is not correct or not verifiable;
* your order is flagged up by our security systems as an unusual order or an order
susceptible to fraud;
* your bank transfer payment is not received within 12 calendar days after acceptance
of your order;
* we have reason to believe that you are a reseller;
* there was an error in the price quote;
* we could not deliver to the address provided by you.

We specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. Customers should satisfy themselves that any item choice made is suitable for their intended purpose or use.

We pride ourselves on our customer service. In the rare event that you have a problem with your item please contact us and we will be happy to help.

When you order from us, we may use your email address in our e-mail list for further preferences. We like to offer our customers special offers and promotions and we prefer to do this via e-mail. If this is not of interest to you, please click the “opt-out” button at the bottom of any e-mail you will receive. Your data will therefore not be shared with any other party.

All Gold, Silver and Rose gold colours are just colours unless stated otherwise.

All our products are sold individually, if you wish to buy a pair of plugs or a pair of nipple bars please make sure the quantity is 2.

If you pay for 2-5 days shipping and you put the wrong address and you do not contact us within 12 hours, you will not be eligible for a refund.